veincentre-stoke

Veincentre Stoke

Unit 3, Lyme Vale Court , Parklands , Stoke on Trent, ST4 6NW
 
37 reviews

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Written by a patient
5th September 2020


Excellent from start to finish. I was very nervous and was made to feel completely at ease. Excellent quality service. Highly recommend

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Written by a patient
5th October 2016


I visited the vien centre for consultation where I was greeted by warm friendly staff that completely put me at ease . Having discussed what treatment I was recommended to have I was booked in for two weeks later. I felt completely at ease and reassured ,the treatment was painless and I felt reassured when told that should I have any problems(I didn't) that I could telephone the vien centre and some one would advice accordingly.On My follow up appointment I felt completely at ease in the knowledge that that I was receiving first class treatment from Dr West and his team.I Have more confidence when going on holiday knowing that i don't have to hide my legs way due to unsightly varicose veins ,I have no hesitation in rating The vein centre in Stoke on Trent and Dr West and his team as five stars ,thank you Dr West and team for giving me back my confidence

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Written by a patient
27th September 2016


Was very nervous and apprehensive but very pleased with the outcome

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Written by a patient
21st September 2016


I had my follow up appointment yesterday at the clinic in Stoke, and I am over the moon with the outcome of my treatment. I was recommended the clinic by a close friend but I was very apprehensive about the treatment and what was involved but decided to go ahead anyway. At my consultation I was well informed and my nerves were put at ease by the very knowledgeable staff, and relaxed atmosphere. The treatment was very straight forward, exactly how it was described, I had no problems after the treatment except for slight bruising and an ache around the treatment site which came on normally in the evenings for a week or two. My leg looks so much better and I needed no further appointments or treatments so I am very happy it was so straight forward. I have recommended to friends and will be taking my Grandmother there also.

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Written by a patient
21st September 2016


Having plucked up the courage to do something about a varicose vein I choose The Veincentre at Stoke. I was put at ease straight away, nothing was too much trouble. Everything was explained thoroughly to me. The procedure itself was not as bad as I anticipated. The care that I received was excellent and I personally feel that the whole patient experience cannot be improved on.

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Written by a patient
20th September 2016


Legs look and feel better and give your confidence back, Gets rid of the unsightly veins for both men and women, Great hospital, Great doctors and nurses....Christine Green.

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Written by a patient
29th May 2016


Underwent EVLA treatment for varicose veins. Returned to the clinic a year later as was very disappointed with the results. It was suggested I had vein embolisation, which I was told would sort my varicose veins. After undergoing this procedure at another great expense, was still not happy. Varicose veins still present and still have burning, itching sensation. Wish I had never started with this treatment as it has all just been a waste of money. Complained to the clinic and was told would have to pay for another consultation of £50 for a weekday appointment or £100 at the weekend. What a complete and utter rip off. Please save your money and avoid these money grabbers, I wish I had.

2016-11-30 09:55:36
Response from Veincentre Stoke

I am really sorry that you have not been pleased with the results of the treatment that you had with us. I can assure you and other readers that we are the precise opposite of “money grabbers”. We provide the latest recognised and research proven treatments by specialists in vein treatment at the lowest price in the UK. We could charge far higher rates and often have been advised to do so as many are put off by the fact that we often quote half the cost of other clinics. The impression given to some is that we must be offering a lower quality service in some way whereas in reality we are one of the most experienced clinics in the UK and specialise in veins and veins only. Private medicine is by its nature expensive however and we do have to make some charge for our services. Your case was clearly more complex that most requiring embolisation in addition to EVLA. After this procedure it is usually necessary to undertake foam sclerotherapy or avulsions to get a good cosmetic result and often also to resolve symptoms. All patients are receive full explanation of charges of all treatments that will be needed and possibly required. Also they are informed fully about all possible side effects and likelihood of success. No Dr can provide an absolute guarantee of satisfaction but the vast majority of pour patients are delighted with the outcome of their treatment.

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Written by a patient
9th July 2015


At only 29 I hated my veins they were awful and got me down I was scared to death about having them removed I had no need to be it was over and done with very quickly the staff are amazing I carnt wait to see the end results so glad I had them done!!

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Written by a patient
9th July 2015


I found the atmosphere of the clinic to be both informal and relaxed. Dr West and his staff have created an air of competence which is tempered by a nice line in self-deprecating humour which served to calm any anxieties that I had about the procedure. Any questions that I had were answered clearly and concisely and I would absolutely recommend to anyone that was interested in vein surgery to put The Vein Clinic at the top of their choices.

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Written by a patient
26th March 2015


I have had a phobia about needles, hospitals etc for years.Eventually the appearance and discomfort in my leg was really affecting me.With some encouragement, and awareness that a friend had used Dr Wests clinic for vein treatment, I picked up the telephone and made an appointment.The following week I had consultation in the morning,back at 3pm for sedative(which I requested) EVLA treatment at 4pm and all over in half an hour. After about six weeks I returned for some scelotherapy treatment(this time without sedative-i did not feel that I needed it ).All the pain and aches I had in my leg have gone and the large ugly vein is disappearing slowly-i was told this can take up to three months. The clinic is nothing like a hospital environment, which used to add to my fears and the staff are extremely professional and friendly.I was able to take someone in with me throughout the process.I still can't believe I have voluntarily had a medical procedure done after years of needle phobia but believe me if I can do it you can. I would like to thank Dr West and his staff for their kindness and understanding . At no time did they make me feel silly about my phobia or make a big deal out of it. I cannot praise the clinic enough-thank you all.

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Profile

Veincentre specialises in the treatment of varicose and thread veins. Treatments include Endovenous Laser Ablation (EVLA), Foam Sclerotherapy and Avulsions. All treatments are performed under local anaesthetic. You walk-in, walk-out avoiding the need for time off work. Their consultant vascular specialists have undertaken over 40,000 procedures. With a vision to provide the highest quality of care at an affordable price their friendly, professional team aim to get your legs looking and feeling better and restore your confidence.

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